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24/7

customer support phone number:: +61432 115 951

or send us E-mail:

customerservice@iramin.com

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Express Delivery

On ordinary days, customers' order will be sent according to the usual procedures, except for statutory holidays that some time iramin can set an exception to customers regarding shipping.

Shipping methods intended are in collaboration with prestigious domestic and international transport firms by air, land, and sea for customers, and by selecting the most suitable option in terms of time and cost and in the process of completing the cart in some purchases, iramin grants the right choose the method of sending of the product to the customers.

Since that time of sending goods is different, the customer is obliged to read the description related to the delivery time while completing the cart for precise information on the exact time of sending the goods. Moreover, the customers are required to read the product purchase, returning the product, money refund and other relevant laws and obtain the necessary knowledge.

About shipping on the days when natural disasters like earthquakes, floods, storms, and other disaster have occurred, iramin disclaims shipment guarantee until the conditions return to normal. iramin is obliged to resume the process of shipment to the customer's address after conditions returning to normal.

Money Back Guarantee

IraMin Money-back guarantee terms

In this section is reviewed the iraMin money-back guarantee terms and related conditions are being checked.

Most of the sales in iraMin are done in the natural way, but if the problem is likely arise in the process of purchase, iraMin Money-back guarantee terms ensures that buyers can receive their customized product or receive the payment amount for the purchased goods . Buyers can use Money-back guarantee terms in following conditions:

•        When buyer has not received the ordered good.

•        When buyers has receive the good that is different from described goods in the inventories list on the iraMin site.

Terms of coating the back-money services

All financial transactions which are done via the iraMin web are covered by Terms of the back-money guarantee.

Covered items

Made Purchases on iraMin site are covered by iraMin money-back guarantee terms just the time that all the following items are true. Including:

The goods have not been received or it does not not match those in inventory list of iraMin site.

The buyer declares that he has not received the good.

The buyer has purchased through iraMin.com by one of the following methods of payment:

•        PayPal

•        PayPal Credit, banks merchant

•        Debit Card or Credit Card

The payment of related good is done through a single payment way (for example payment is made only by PayPal)

Read more here

High Quality

Ensuring the best quality

It should be noted that, iramin cooperates only with valid manufacturers, suppliers, and brands to prevent delivery of low quality products to customers. iramin follows the policy of providing quality goods with superior technology seriously, and in this way, it will work hard to win the consent of you dears.

iramin ensures that all products on the site perfectly match with description on product profiles including product type, color, size, etc.

in case of any mismatch, you can take action through the guaranteed return of goods.

Secure Payment

iramin site uses the Security Service SSL (Secure Sockets Layer) for security and encryption of user data that can give assurance to users, their data is encrypted by the service to security.

HTTPS (also called HTTP over TLS,HTTP over SSL,and HTTP Secure) is a protocol for secure communication over a computer network which is widely used on the Internet. HTTPS consists of communication over Hypertext Transfer Protocol (HTTP) within a connection encrypted by Transport Layer Security, or its predecessor, Secure Sockets Layer. The main motivation for HTTPS is authentication of the visited website and protection of the privacy and integrity of the exchanged data.

For more information about SSL service click here.